Redefining micro-mobility with a safe, NFC-connected transport solution

MeMo

MeMo is envisioned as an alternative to e-scooters and e-bikes in a rideshare system. This safe, NFC-enabled vehicle and app combination allows users to book, navigate, and commute efficiently on urban bike lanes, blending effortlessly into the existing streetscape of Melbourne.

Role

This project was created as a submission for a competition reimagining Melbourne in the year 2030, collaborating with Mengjie Li (Architectural Designer) and Marshall Darmanto (3D Designer / Consultant) . I handled on being a Researcher, UX/UI Designer, and  Motion Graphic Designer.

THE PROBLEM

Melbourne's Challenges

As Melbourne grows, urban mobility faces challenges with rising demand for transport infrastructure. Fuel-powered cars dominate private transport, contributing significantly to emissions, pollution, and climate change.

Melbourne population growth

(Transport strategy 2030, City of Melbourne)

Methods of travel to work

(Transport strategy 2030, City of Melbourne)

Land transport emission

(Transport strategy 2030, City of Melbourne)

Melbourne boasts a diverse transportation system, including trains, trams, buses, cars, and bikes. While tram systems offer frequent services to major attractions, times are often unreliable and after-hour services are very scarce. As a result, private cars remain the primary mode of transportation for many residents, especially for the entire journey to their workplaces.

issues in melbourne

Key problems we aim to address

Urban Planning

Increasing population growth has led to severe traffic congestion, particularly in the CBD and key arterial roads.

Public Mobility

Public transport is unreliable in terms of safety, time, and comfort

Private Mobility

Vehicle registrations have outpaced population growth

Melbourne population growth

Private cars account for around 52% of land transport emissions in the municipality (City of Melbourne, n.d.)

Methods of travel to work

Lack of connectivity between one place, the transport system, to another destination

COMPETITOR ANALYSIS

Melbourne transportation comparisons

The introduction of electric trams and trains has reduced emissions, but the punctuality and speed of trams are often unsuitable for daily commuting. What we need are more convenient, flexible, and reliable transport options. While cars offer speed, flexibility and efficiency, they also have a significant environmental impact.

Micro-mobility

Micro-mobility, including car sharing, e-scooters, and bikes, offers potential for urban transport, but each has safety and comfort trade-offs. Melbourne lacks a comprehensive solution that fully meets residents' needs.

We want to give a big impact without having to change a lot on infrastructure so we aim to leverage existing infrastructure with a smart mobility solution.

design challenge

How might we make a more personalised and sustainable public transport using micro-mobility solution without a massive change of city infrastructure ?

finalised idea

MeMo

MeMo is envisioned as an alternative to e-scooters and e-bikes in a ride-share system. Tailored for use in bicycle lanes, it’s designed for immediate adoption without requiring specialised infrastructure, blending effortlessly into the existing streetscape of Melbourne.

user journey

How users will utilise the MeMo app

The MeMo app helps to create an easier journey for users by automatically searching for a suitable MeMo to complete the journey to their destination, based on location and battery level. Additionally, it will also assign the MeMo to a destined parking spot near their destination.

INTERFACE FEATURES

The MeMo app

Booking and travel made easy

Smart vehicle selection with parking arranged for your trip

The memo app would have easy booking and GPS in one app. Based on your destination, it would automatically find you a suitable vehicle (based on range, battery) and a designated parking spot nearby your destination.

NFC Powered

The NFC technology allows users to connect their phones to the dashboard. The vehicle would detect the phone and allow it to start the engine.

GPS and fare counter on one screen

The app would act as a GPS and fare counter on one screen, allowing users to focus on ways to their destination while being able to track how much they've spent on screen.

Key strengths

What makes MeMo app different

Colour-coded battery indicator

The app has vehicle battery indicator with colour codes like red for low, yellow for mid, and green for high battery power to make it more accessible and easy to be seen.

GPS integration

The GPS on app makes it easy to track and users won't have to go on and off the app to open other GPS apps.

Track emission saved

The app would also track users' saved emission to make sure they are making a sustainable choice.

Automatically assign user to vehicle & parking spot

The app automatically assigns users to a vehicle based on their destination, ensuring it has enough battery to reach the goal and eliminating the need to search for a suitable vehicle.

POssible futures

Exploring Future Enhancements of MeMo

Connecting city centres

Further range allows MeMo to connect smaller city centres according to the Victorian Government plan of 20-Minute Neighbourhood Plan

Centralised parking system

The growing number of MeMo users enables the app to manage parking on a larger scale, facilitating the creation of a city-wide centralized parking system.

Fun Mobility

MeMo can come up with different colors and names to enhance the riding experience, adding fun touch to everyday commuting

More Work